1.1. This Refund Policy applies to all purchases made on https://clothoff.info for the product «Coins»
1.2. By making a purchase, you agree to this Refund Policy.
1.3. We reserve the right to modify or update this policy at any time without prior notice. It is your responsibility to review this policy periodically.
text=2.1. Refunds are only available for purchases made directly on https://clothoff.info
2.2. Refunds will only be considered within 14 days of the original purchase date.
2.3. To be eligible for a refund, you must provide a valid reason for your request.
3.1. Refunds are made for unused «Coins» that remain on the user's balance.
4.1. To request a refund, you must contact our customer support team via support@clothoff.info and provide the following information:
- Your full name
- Order number
- Purchase date
- Reason for the refund request
4.2. If your refund is approved, we will process the refund within 14 working days.
4.3. We will specify the payment method to which the refund will be issued.
5.1. We strictly prohibit any fraudulent activity related to purchases on our website.
5.2. In case of suspected fraudulent activity, we reserve the right to deny a refund and take appropriate legal actions.
5.3. Any attempts to abuse our refund policy may result in the suspension or termination of your account.
If you have any questions or require further assistance regarding our Refund Policy, please contact our customer support team via support@clothoff.info